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It’s Not Always the Fault of Merchandise

The posting by our friend, Bill Lapierre, is directed primarily at multi-channel marketers but applies to e-commerce pure-plays as well.   It’s Not Always the Fault of Merchandise Sometimes Marketing gets away awfully easy by blaming Merchandise for issues unrelated…

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   We think retailers, whether brick and mortar, catalog, or pure e-commerce, will find this article by Bill Lapierre very interesting and useful.   The Customer Behavior That is Tough to Change   Catalog response rates and performance have been…

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